Privacy Policy

At Mercer County Electric we care about your personal privacy. We have implemented the practices described in this Privacy Policy to help protect your information. This privacy policy applies to all customer information, whether provided by you to our office, recorded by our meters, or collected by our website.

By using our website, you agree to our collecting and sharing of your personal information as described in this policy. Please read through this Privacy Policy carefully to better understand how we use your information.

Collecting Personal Information

Through our site and services, we collect and use information about you that will help us best manage our business or provide products, services and other opportunities to you, our valued customer. The information we gather is used to help us personalize and improve the experience you have on our website and communicate with you. We collect the following types of information:

Site Use Information: Our web servers work to collect the domain names of visitors. Among other items, this information helps us measure the number of visits, average time spent on the site, pages viewed. Mercer County Electric utilizes this information (“behavior profiles”) to measure how our site is used to improve the content we offer customers in their online experience.

Information You Provide To Us: Your information may be collected, and stored, when you contact us, complete a form or register to use our site. We may collect information from you offline as well, whether it is during a phone call with a sales representative or when you contact customer service.

By providing your personal information to us (i.e.: name, email, phone number, etc.), you agree to our collection and usage of such information as described in this Privacy Policy. We use your personal information to help us best respond to your requests and inquiries, send you information, process orders, ask your feedback, and more.

Cookies: We use cookies to track the portions of our site you visit, and identify you as a return visitor. We do not use cookies to collect browser data containing your personal information.

Children’s Privacy: Our website is intended to provide general information on the Mercer County Electric products and services. We do not knowingly solicit or receive information from children under the age of 18.

Restrictions on sharing the information we collect: We do not partake in selling your personal information to others. The information you provide to us is used for business purposes ONLY.

Security Procedures to Protect Information: The security of your information is important to us. We maintain various security standards and procedures to prevent unauthorized access to your confidential information. Our site uses a combination of encryption technology and authentication to protect your personal information.

If the web browser you are using supports the security measure we use, your information will be submitted to us with a high level of security. We continuously update and test our security technology to ensure it is performing at its highest level. We have implemented procedures to limit employee access to your personal information, unless they have a reason, related to the business, to know information about you.

Please note, you should exercise discretion in the information you provide to us via email. We are unable to guarantee that email sent over the internet is fully secure, not intercepted by others. If you are unsure if you should send something via email, please give us a call at (800) 358-4364.

Privacy Policies for Linked Sites or Other Parties: The Mercer County Electric’s site may contain links to other sites. We only address and are responsible for Mercer County Electric’s use and disclosure of your personal information. We are not responsible for the privacy practices of any linked sites. If you have any questions on how your information is being used on other sites, we encourage you to read their Privacy Policy statements.

Changes to Our Privacy Policy: As our business changes, this Privacy Policy is also expected to change, and we reserve the right to change the Privacy Policy at any time. The use of your information is subject to the Privacy Policy at the time of us. Any changes made here supersede all prior policies you may have received. Mercer County Electric is committed to continuously improving our product and service lines, website and privacy policy; therefore, we reserve the right to modify without notice.

Contact Us

We are continuously committed to protecting your privacy. If you have any questions or concerns about the items documented in this Privacy Policy, please call us at (800) 358-4364 or email us at Thank you!

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