Collecting Personal Information
Through our site and services, we collect and use information about you that will help us best manage our business or provide products, services and other opportunities to you, our valued customer. The information we gather is used to help us personalize and improve the experience you have on our website and communicate with you. We collect the following types of information:
Site Use Information: Our web servers work to collect the domain names of visitors. Among other items, this information helps us measure the number of visits, average time spent on the site, pages viewed. Mercer County Electric utilizes this information (“behavior profiles”) to measure how our site is used to improve the content we offer customers in their online experience.
Information You Provide To Us: Your information may be collected, and stored, when you contact us, complete a form or register to use our site. We may collect information from you offline as well, whether it is during a phone call with a sales representative or when you contact customer service.
Children’s Privacy: Our website is intended to provide general information on the Mercer County Electric products and services. We do not knowingly solicit or receive information from children under the age of 18.
Restrictions on sharing the information we collect: We do not partake in selling your personal information to others. The information you provide to us is used for business purposes ONLY.
Security Procedures to Protect Information: The security of your information is important to us. We maintain various security standards and procedures to prevent unauthorized access to your confidential information. Our site uses a combination of encryption technology and authentication to protect your personal information.
If the web browser you are using supports the security measure we use, your information will be submitted to us with a high level of security. We continuously update and test our security technology to ensure it is performing at its highest level. We have implemented procedures to limit employee access to your personal information, unless they have a reason, related to the business, to know information about you.
Please note, you should exercise discretion in the information you provide to us via email. We are unable to guarantee that email sent over the internet is fully secure, not intercepted by others. If you are unsure if you should send something via email, please give us a call at (800) 358-4364.